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Privacy Policy

Introduction Lotuscams, located in Medellín, Colombia, values the trust of its users. We are a company dedicated to ecommerce and we are committed to protecting your privacy. Please read this Privacy Policy to understand how we handle your information.

  1. Data Collected For the operation of our ecommerce service, we collect the following data:

  • Personal Data: Such as name, shipping address, email address, and phone number.
  • Transaction Data: Details of products you have purchased and the financial information related to your purchases.
  • Usage Data: Information on how you browse and use our website.
  1. Collection Method Data is collected through:
  • Contact Form: Where users can submit queries or comments.
  • Registration Form: Where users provide data to create an account on our site.
  1. Use of Cookies We use cookies to improve the user experience and analyze site traffic. These cookies come from services like Google and Facebook. Cookies help us understand how users interact with our site and improve our services.

  2. Data Storage Our users’ data is stored on servers provided by GoDaddy. Although GoDaddy has its own security measures to protect data, we also take additional steps to ensure the security of our users’ information.

  3. User Rights Lotuscams users have the right to:

  • Request a copy of their data: You can request a copy of your data at any time.
  • Delete their data: If you want us to delete all your information from our records, you can request it and we will do so as soon as possible.
  1. Contact If you have any questions or concerns about this privacy policy or how we handle your data, please do not hesitate to contact us.